Refund, Returns, and Shipping Policy .
Shipping Policy
1. Shipping Locations and Methods
- Domestic Shipping: We offer shipping across India. Orders are shipped via reliable courier services to ensure timely delivery.
- Shipping Costs: Shipping costs are calculated based on the weight of the package and the destination. Shipping charges will be displayed at checkout.
- Processing Time: Orders are processed within 30 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
2. Delivery Times
- Standard Shipping: Typically takes 7 business days.
- Express Shipping: Available for an additional fee and typically takes 3-4 business days.
- International Shipping: We currently do not offer international shipping.
3. Shipping Issues
- Delayed or Lost Shipments: If your order is delayed or lost in transit, please contact us at abclothingss@gmail.com for assistance.
- Incorrect Address: Ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returns Policy
1. Eligibility for Returns
- Return Window: You may return unworn, unwashed, and undamaged items within 3-4 days of delivery.
- Condition: Items must be returned in their original condition with tags attached. Items that are damaged, worn, or altered will not be accepted.
2. Non-Returnable Items
- Final Sale Items: Items marked as final sale are not eligible for returns.
- Personalized Items: Customized or personalized items cannot be returned or exchanged.
3. Return Process
- Initiating a Return: To initiate a return, contact our customer service at abclothingss@gmail.com with your order number and reason for return.
- Return Shipping: You are responsible for the return shipping costs. We recommend using a trackable shipping method. We are not responsible for lost or damaged returns.
4. Inspection and Refunds
- Inspection: Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund.
- Refund Processing: If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 business days.
- Non-Refundable Fees: Shipping costs and any duties or taxes paid are non-refundable.
Refund Policy
1. Refund Eligibility
- Approved Returns: Refunds are issued for approved returns only. Items must meet the conditions outlined in our Returns Policy.
- Processing Time: Refunds are processed within 7 business days of receiving the returned item.
2. Method of Refund
- Original Payment Method: Refunds will be issued to the original payment method used during the purchase.
- Credit Card Refunds: Depending on your credit card issuer, it may take additional time for the refund to appear on your statement.
3. Partial Refunds
- Partial Refunds: In some cases, only partial refunds are granted (if applicable). This includes items that are not in their original condition, damaged, or missing parts for reasons not due to our error.